Share your heart for patients-and your office skills!

What a privilege to be invited into the lives of patients and families. At Hospice of Wichita Falls, our Palliative Care Team delivers loving, compassionate care with excellence. We're seeking a Palliative Care Clinic Medical Assistant who blends warm patient service with sharp administrative skills-so we can continue offering Care, Hope, and Support for All when Illness Threatens Life. Apply today!

For over 40 years, HOWF has served 12 North Texas counties as the region's only nonprofit, community-based hospice and palliative care provider. We meet patients where they are-private homes, nursing and assisted living facilities, and our freestanding 24-bed inpatient center-honoring patient goals while providing premier care.

We're proud of a work culture built on teamwork, clear communication, and respect. If you have the Hospice Heart-a passion for people and a desire to make a difference-we'd love to meet you.

Your life as a Palliative Care Clinic Medical Assistant

You'll be a steady, compassionate first point of contact for patients and families across Wichita, Archer, Clay, Jack, Montague, and Young counties. Day to day you will:

• Answer and triage incoming calls; take clear messages and route to providers.

• Gather needed information and coordinate with the provider/pharmacy.

• Schedule, reschedule, and confirm clinic and telehealth appointments to keep the day running smoothly.

• Support providers with chart prep, vitals on clinic days, EMR documentation, orders, and follow-ups.

• Coordinate referrals, records, and communication with outside offices.

• Keep the front office flow welcoming, organized, and efficient.

Typical hours are Monday–Friday, 8:00–5:00. On rare occasions, you may help with after-hours coordination if others are unavailable.

Qualifications

• High school diploma or equivalent; Current BLS/CPR (or willingness to obtain upon hire).

• Graduate of an accredited Medical Assistant program required.

• EMR proficiency; strong phone etiquette and written documentation skills.

• Warm, professional communication with patients, families, and interdisciplinary teams.

• Prior experience in palliative care, hospice, primary care, or specialty clinic is a plus.

• Mission-fit: compassionate, dependable, and committed to excellent patient service.