RN Clinical Manager - Hospice

Why Peoples?

Peoples Health Services is the only family-owned, locally governed Hospice and Home Health provider in the Florida Panhandle. We believe that when we take care of the people who care for our patients, everyone benefits. We offer competitive pay, medical, dental, vision, group life, short-term disability benefits, a PTO program, 6 paid holidays, recognition programs, and work-life balance initiatives including a Relax & Recharge Day annually. Join a team that is dedicated to caring for our community—and each other.

Position Summary:

The Clinical Manager will assume overall responsibility for the implementation, delivery, coordination and supervision of hospice services provided on a day-to-day basis. This position supports established goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Essential Duties & Responsibilities: 

• Serves as a member of the leadership team for Peoples Hospice division.
• Assumes overall responsibility for oversight and management of the clinical services provided by the interdisciplinary team (IDT) within the homecare and facility setting.
• Receives case referrals. Reviews available patient information related to case, including home visits, to determine hospice/home care needs. Assigns appropriate hospice personnel to case as needed. Conferences with the Medical Director regarding any questions about an individual's eligibility for services.
• Reviews and evaluates each case through a variety of means such as home visits, conferences, record review and the services provided by clinicians; discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services; and is available at all times during operating hours to assist clinicians as appropriate.
• Conducts supervisory visits to allow for observation of clinical performance of assigned team members.
• Reviews patient's medical diagnosis, prognosis, medications, procedures and clinical course
• Assist clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing Plan of Care
• Attend case conference meetings with hospice personnel to facilitate coordination of care and discussion of Interdisciplinary Group involvement.
• Conducts quarterly record reviews and communicates findings and recommendations to Director of Nursing and hospice personnel.
• Analyzes, reviews and approves assigned employees’ time worked and exception hours recorded for the previous week and resolve any discrepancies on a weekly basis. Reviews and approves employee time entry for payroll process.
• Assists in the screening and interviewing process of new employees and makes recommendations for the employment of individuals. Coordinates the clinical orientation of new employees.
• Assists in the planning, implementation, and evaluation of in-service and con¬tinuing education programs. Assists in formulating, revising, implementing, and evaluating organization policies, procedures, goals and objectives, both short and long range
• Complies with accepted professional standards and principles.
• Collaborates with leadership team in strategic planning activities, identifying opportunities to improve services and better meet client needs. 
• Collaborates with operations and clinical staff to ensure the intake process meets the needs of the patient, family and physician/other referral source.
• Participates in orientation, training, on-going education programs, instructing and coaching to ensure hospice personnel understand and can clearly articulate the hospice philosophy from intake through bereavement. 
• Collaborates with Clinical Staff to develop clinical educational program/in-services for conversational and classroom presentations.
• Other duties as directed. 

Education/Experience

• Bachelor's in nursing preferred. 
• A minimum of 2 years’ RN experience is preferred.
• At least 1 year of hospice experience.
• A minimum of 1 year supervisor experience is preferred. 
• Will consider an equivalent combination of relevant education and experience approved by the VP of Operations and Hospice Administrator. 

Licenses, Certifications and/or Registrations

• Current RN State of Florida licensure.  
• Current Hospice and Palliative Care Nurse (CHPN) preferred.
• Valid driver’s license and valid auto insurance. 
• Current CPR certification.

Working Conditions

Office/Home Environment. May be exposed to biological hazards.