Hospice RN - Case Manager | NARMC  

*This is a field position with an on-call requirement*Join a compassionate hospice care team where your nursing expertise provides comfort, dignity, and meaningful support to patients and families. As a Hospice RN Case Manager, you’ll make a profound impact through personalized care, strong relationships, and exceptional clinical decision-making. At NARMC, we prioritize teamwork, empathy, and patient-centered service.

About Us

North Arkansas Regional Medical Center (NARMC) is a community-focused health system dedicated to exceptional patient care, professional growth, and a supportive workplace culture. We take pride in delivering high-quality healthcare close to home while fostering a collaborative environment centered on compassion, respect, and service excellence.

Job Summary

The Hospice RN Case Manager provides comprehensive nursing care to hospice patients through assessment, planning, interventions, and evaluation. This role ensures high-quality, patient-centered care while serving as a liaison between the patient, family, and provider, supporting comfort and dignity at end of life.

Key Responsibilities

• Perform thorough assessments and reassessments of patient conditions.

• Coordinate effective patient and family education, discharge, and transfer planning.

• Identify and report signs of abuse per protocol.

• Provide culturally competent and developmentally appropriate care.

• Manage pain and symptoms using evidence-based techniques.

• Monitor and report changes in patient condition to physicians.

• Respond effectively in emergency situations.

• Rotate on-call responsibilities with nursing staff.

• Complete timely admissions and comply with agency policies.

• Implement nursing interventions based on physician orders.

• Maintain professionalism, confidentiality, and adherence to regulatory standards.

• Submit accurate and timely documentation.

• Support orientation of new employees when assigned.

• Demonstrate cost-effective use of supplies and resources.

• Promote high standards of clinical care without discrimination.

• Participate in agency and community hospice education programs.

• Oversee and coordinate all aspects of patient care for assigned caseload.

• Ensure understanding of hospice admission criteria and services.

• Demonstrate proficiency in palliative and end-of-life care.

• Update care plans according to changes in condition and regulations.

• Collaborate with the interdisciplinary team (IDT) and participate in meetings.

• Supervise home care aides and ensure required supervisory visits.

• Perform patient intakes and informational hospice visits as needed.

• Engage in performance improvement initiatives.

• Communicate care needs and updates to patients, families, and providers.

• Maintain continuity of care during transfers or referrals.

• Ensure complete and accurate clinical documentation.

• Maintain a caseload of approximately 18–20 patient visits per week.

• Perform additional duties as assigned.

Job Qualifications

Required:

• Graduate of an accredited school of nursing.

• Current RN license (Arkansas or Compact).

• One year of hospital or nursing home experience.

• Interest in geriatrics; experience preferred.

• AHA BLS certification.

• Reliable transportation and valid Arkansas driver’s license.

• Ability to assess, evaluate, and communicate effectively.

• Proficient in decision-making and patient care.

• English reading, writing, and speaking proficiency.

Preferred:

• Bachelor of Science in Nursing (BSN).

• Certified Hospice and Palliative Nurse (CHPN).

• Previous hospice experience.

**Compensation & Schedule**

• Competitive compensation based on experience.

• Schedule: Neutral/standard scheduling with on-call rotation.

Why Join Us

NARMC values compassion, teamwork, and continuous improvement. We empower our nurses with strong support, meaningful patient relationships, and opportunities for growth. As part of the hospice team, you’ll provide deeply impactful care while working within a collaborative, family-centered environment.

Benefits Overview

• Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan.

• Dental and vision coverage through Delta Dental and Delta Vision of Arkansas.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available.

• Basic life insurance ($40,000) and AD&D provided at no cost; voluntary life options available.

• Short-term and long-term disability coverage offered.

• Accident and critical illness insurance through Lincoln Financial.

• 401(k) retirement plan with up to 3.5% company match, vested over 5 years.

• Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years.

• Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services.

• AirMed/Mercy Life Flight membership for eligible staff and families.

• On-site wellness center and discounted membership at Planet Fitness.

• Tuition reimbursement and support for continuing education.

• Employee referral bonuses and internal promotion opportunities.

• Pet insurance and identity theft protection available.

• Discounts on prescriptions, cafeteria meals, gift shop items, and local thrift store purchases.